Terms & Conditions

TERMS AND CONDITIONS

Tour & Safari Terms & Conditions

Bookings

*Booking of your tour is carried out Via either our website www.timeless-overland.co.uk or via e-mail ant@timelessoverland.co.uk.

*Upon booking this forms part of your contract with Timeless Overland.

*Bookings are only complete once full payment and your booking form is received by us before the due date which is 7 weeks prior to your tour.

*Once we have received your complete booking our cancellation policy applies which must be sent via e-mail. If your booking within 7 weeks of your tour full payment must be made at the time of booking.

*Deposits for tours are available upon request, where a deposit is paid this enters a contract with Timeless Overland which is non-refundable.

*Deposit terms, upon paying a deposit the full balance must be paid before the due date, you may make individual payments at any time, but your booking is not complete until full payment is received. Our Cancellation Policy also applies to this method of payment. 

*All our tour prices are based on 2 Sharing for tours which include overnight stays. For families booking more than 2 passengers please call us before booking to arrange.  Prices for day trips are based per vehicle.

*Upon Booking you agree that the vehicle used is fully road worthy and legal, Carries insurance and Mot. Timeless Overland holds no responsibility for your vehicle’s road worthiness.

*None of our self-drive vehicles are allowed out of the UK. If found to be out of the UK Timeless Overland will shut the Vehicle down and arrange collection at your costs.

Changes to your booking.

*Any changes to your booking must be made via telephone or e-mail. While Timeless Overland will make every effort to help with this, sometimes a charge may apply, examples include, Changes to hotel room booking, Adding passengers. While we don’t charge for changes to your booking there may be a charge by a third party.

*Although we take great care in the route planning, descriptions, accommodation’s and any other information published, Timeless Overland reserve the right to change / Modify these at any given time.

*Timeless Overland will contact the lead name on the booking should any major changes happen to your planned tour, this will be carried out via e-mail.

*If any changes happen before or during your tour by fault of Timeless Overland, i.e. cancelled accommodation’s or event / Experience. Timeless Overland will compensate you by offering you a free place on the same tour for a later date or equivalent

*Changes to your booking maybe made due circumstances and unforeseeable events out of Timeless Overland’s control which include but not limited to, Vehicle breakdown, War, Riots, Terrorist activity, Natural or Nuclear Disaster, Adverse weather conditions, Fire, Floods, Road Closures, Accidents, COVID-19 Pandemic or any other UK or Global Pandemic, 

*Changes to your booking / tour date made by you, if your new tour price is higher you must pay the difference. If your tour is cheaper and before 7 weeks away, we will refund you, if the change is within 7 weeks, we may refund depending on third party costs this is not guaranteed.

Cancellations & refunds

*In the very rare change that Timeless Overland have to Cancel your tour, we will notify you asap. Upon cancellation we will refund you the Balance paid (not including any deposit, cancelations do not include date changes.

*If we haven’t received your final balance within 7 weeks before your trip after paying a deposit, we will treat this as a cancelled booking, opening up your space for another client. However, we will attempt to contact via e-mail twice before hand. If we have no reply this will cancel your booking.

*All Cancellations must be via e-mail and made by the lead booking name.

Following a confirmation by Timeless Overland. A Cancellation may result in charges if made before 2 weeks of your tour. Charges as follows

Percentage of total price payable: 

*56 – 28 days: 25%

*28 – 14 days: 60% 

*Less than 14 days: 100 % 

*Refunds will not be issued for a no show on any booking or tour 

Driver / Passenger responsibility

*Timeless Overland will not cover injury’s or death.

*All passengers please ensure when leaving the vehicle all belongings are taken. We will try our best to return any lost items. But with no Guarantees.

We are not responsible for loss or costs.

*Any damage to the Vehicle will be charged to the credit or debit card provided. You will be notified once the vehicle has been inspected and payment charged for.

*Any sickness / spillages will incur a charge of £100 cleaning costs.

*No smoking is permitted in the vehicle

*No eating unless prior arrangements.

*No driver can drink any alcohol and maybe given a breathalyser if suspected to be under the influence of drink. 

During your tour

*All of our guides and tour leaders are trained and qualified within there field.

*During your tour you agree to listen to the guide and their decisions during any tour, each guide has the right to refuse or expel persons if they suspect or act in a way that may affect the safety of others on the tour.

*Any costs incurred due to changes or circumstances out of Timeless Overland control to some included but not limited to, Vehicle breakdown, War, Riots, Terrorist activity, Natural or Nuclear Disaster, Adverse weather conditions, Fire, Floods, Road Closures, Accidents, COVID-19 Pandemic or any other UK or Global Pandemic, ferry cancellations, speeding fines, border closure or difficulties, blocked routes, cancelled hotels, Climate. Will be your responsibility and paid accordingly.

Understanding risk

*Upon booking you accept that your Vehicle is prepared for the tour you have booked on, Timeless Overland accept no responsibility for damage or loss.

*Timeless Overland Accepts no responsibility for injury or death.

*Upon Booking you are aware that this is not a race or rally, But a guided tour around legal routes at a steady pace,

*By booking with Timeless Overland you understand the risk involved and the dangers which maybe faced which may include, Remoteness, extreme weather, sheer drops roadside, difficult recovery or evacuations, Medic services delayed.

* While we plan our routes, they are designed to be driven with care, we can't Guarantee you won't endure some damage. Although the route is non damaging if driving with care sometimes mishaps can happen. Some of lanes may be potentially scratchy in places depending on the time of year. Also, could include rocks and water crossings.  

Tour Photos / Videos

*All Photo's and videos taken on your tour remain the intellectual property of Timeless Overland.

*All our photos are watermarked.

*We give all clients a exclusive license to use our photos for personal or reshared on social media platforms. Such as but not limited to Facebook, instagram.  

*All photos reshared must retain there watermark. Posting on Instagram this isn't always possible. In this instance the Photo must be credited to @timeless_overland.  in terms of ( Photo @timeless_overland )

*Upon purchase of your tour this forms your contract with timeless overland with photo licensing. 

*You do not have the right to edit the photo in any way.

©TL2021

Giveaway Terms and Conditions

Promotion Period:

All competitions will run for a specified time. All details including end time will be on each competition. 

Entry to competitions:

Entry is made following the details within the competition, all aspects must be followed for a valid entry, including, Answer to question, your name, e-mail and contact number,

All entries are to be e-mailed to ant@timelessoverland.co.uk.

You may enter as many times as you like throughout the Promotion Period for paid entries.

Free entry competitions only one entry per person is allowed. 

All entries must be received by the end of the Promotion Period to be valid and no liability is accepted for illegible, incomplete or late entries.

Qualifying persons:

Our competitions are open to all persons over the age of 16 within the uk, excluding the promotor’s family, employees. 

Winner Notification:

All winners will be contacted via phone or e-mail within 7 days of the live draw. The person will be required to be able to accept the prize within 14 days of contact. 

In the event of the winner not responding to e-mails within 7 days of initial contact or 3 phone calls. The prize draw will be held again, and a new entrant selected. 

Delivery of prize:

Delivery date will be at Timeless Overland’s discretion and will be arranged by us or one of our partners. 

Timeless Overland reserve the right to substitute the prize for an alternative of equal or great value. 

Terms: 

If the number of entries to any competition does not exceed the maximum number of entries by the closing date, we will run an extension of 2 weeks of the competition, with one more extension of 1 week,  if the entries still haven’t reached the maximum amount then the prize will become a cash Alternative. 65% of the total amount taken during the competition. 

Only valid entries will be included in this draw. 

We Timeless Overland reserve the right to verify any of the entrants, and with hold the prize until we are satisfied.

Entries must be made by their selves, we will not include bulk entries made by trade, third party’s or consumer groups or by any automated means.  And entry’s that do not meet the requirements of the competition. All trade and bulk entry’s will be refunded with a 10% handling fee. 

Timeless overland takes no responsibility for any lost, damaged, computer hardware or software. 

Timeless overland takes no responsibility for any personal damage, loss or injury suffered by the entrant caused by a result of accepting the prize. Nothing shall exclude timeless overland liability for death or personal injury as a result of negligence. 

Timeless overland reserves the right to cancel any competition at any time either before or after tickets have been sold. Upon a competition been cancelled timeless overland will refund all qualifying entrants. 

The winning entrant upon entering the competition agrees upon to participate in any reasonable publicity, have a photo with the prize to share by timeless overland on social media platforms. 

Upon winning and accepting the prize you agree that timeless overland may use your name, image to announce the winner and for any other related promotional purposes. 

Timeless overland will not include and reject entries, that contains abusive or offensive language or could reflect negative on the name / reputation or good will of timeless overland

This included logos, copyright material not owned by you or used without the rights of the owner by written permission. 

If one of our or all our competitions is not capable of running but not limited to tampering, fraud, unauthorised intervention, technical failures or any other causes beyond our control. Which in turn corruptor affect admissions, security, fairness, of this competition, Timeless overland reserves the right to cancel, suspend or modify the competition or disqualify any individual that tampers with the entry process,

Free entry method, 

If you wish to enter any of our competitions for free, then you must send an unenclosed postcard via first class post stating: which competition you would like to take part in. along with your person details as follows:

Name, Address, email, DOB, contact phone number.

Answer to the question.

Post to:

Timeless Overland 
24 links view 
Halesowen 
West midland 
B62 8SS

Only one postal entry per person / household is allowed. 

All free entries must be received before the closing date of the competition, any entries that don’t meet the above requirements will be void and not valid. 

We timeless overland will only use your personal information for the use of administration of the promotion and for no other purpose unless we have your consent.

Any of timeless overland promotions are no way sponsored or associated with Facebook, Instagram, twitter. Or any other social media platform. 

By participating in this promotion, you agree to be bound by these terms and conditions. 

All entries / tickets are non-refundable

Terms and conditions of this promotion are correct at time of publication but are subject to change at any given time. Any changes will not be placed on existing or current running competitions or entries.